Service Support Representative

  • AU$70000 - AU$75000 PER ANNUM
  • Macquarie Park, New South Wales
  • Temporary

Service Support Representative


  • This is a 6 month fixed term position, full time.
  • Possibility to extend beyond 6 months, based on performance.
  • Medical device company
  • Hybrid flexibility - 2 days WFH / 3 days in the office per week.
  • Customer focused - high volume

Supporting the Customer Care Centre Coordinator with contracts.
Main responsibility is issuing agreements and service contracts via email to customers/follow up phone call after purchase orders are completed.


  • Macquarie Park, NSW


  • Clear and strong written and verbal communication skills (essential)
  • Outgoing personality
  • Proven customer service skills and good phone mannerism
  • Thrives in fast paced environments
  • Can work well in a team
  • Strong admin skills
  • Strong attention to detail
  • Full working rights in Australia (PR/Citizen/Long-term stay visa required)


i-Pharm Consulting is a specialist Recruitment Company servicing the global Life Sciences industry. We provide both permanent and contract staff to a wide range of Pharmaceutical, Medical Device, Biotechnology and Contract Research Organisations (CROs). i-Pharm has specific expertise in Clinical Research, Sales & Marketing, Medical Affairs, Regulatory Affairs, Pharmacovigilance, Quality Assurance, Supply Chain & Logistics and Bioinformatics.


If you would like to discuss this vacancy further, please call call Recruitment Consultant Gemma on 02 8310 5852 or email If this role is not suitable, Gemma is also available to discuss other possible positions or answer any general questions regarding your career and the current market.

Gemma Weir Consultant

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