GxP Engagement: Complaint Investigation

The Project.

Compliant Investigation

GxP Engagement: Complaint Investigation

The Case.

Remediation of legacy and ageing complaints for a large medical device client.


The Solution.

Project Team Deployed:

  • 5 x Complaint Investigators

The Outcome.

Major reduction in open complaints with the i-Pharm GxP team working through 5 complaints per person per week.


Quotation Marks
i-Pharm GxP were able to significantly reduce the number of open complaints in a short timeframe.
Global Medical Devices Company