GxP Engagement: Complaint Investigation
The Project.
Compliant Investigation
![GxP Engagement: Complaint Investigation](https://sitescdn.wearevennture.co.uk/public/i-pharm/mediahub/compliant-investigation-53f0f2041844440fa2615f6fa6d1b06e.png)
The Case.
Remediation of legacy and ageing complaints for a large medical device client.
The Solution.
Project Team Deployed:
- 5 x Complaint Investigators
![](https://sitescdn.wearevennture.co.uk/public/i-pharm/mediahub/med-devices-c9edb002dd7343f4ac49fa5f803a6b87.png)
The Outcome.
Major reduction in open complaints with the i-Pharm GxP team working through 5 complaints per person per week.
![Quotation Marks](/img/Group774.png)
i-Pharm GxP were able to significantly reduce the number of open complaints in a short timeframe.